What we collect when you contact us, how we use it, and the choices you have.
This website, export.laxmiglobal.in, is operated by Laxmi Global, a business-to-business export company based in Ahmedabad, Gujarat, India ("Laxmi Global", "we", "us"). This policy explains what personal data we collect through this website and when you contact us, how we use it, and the choices you have.
You can reach us about any privacy matter at sales@laxmiglobal.in (subject line "Privacy").
Information you send us. When you submit an inquiry form, we receive the details you enter: your name, business name, country, business type, email address, phone / WhatsApp number, website (optional), product category, product and specification, quantity, target price (optional) and any notes. If you contact us directly by email, phone or WhatsApp, we receive whatever you choose to share in those messages.
Technical data. Like most websites, our hosting provider (Cloudflare) may process technical data such as IP address, browser type and pages requested in server logs, for security and to keep the site running.
We do not ask for payment card details, government ID numbers or any sensitive personal data through this website. Please do not send them in the notes field.
This website does not currently set advertising cookies or use third-party analytics. If we add analytics in future, we will update this page and, where the law requires, ask for your consent first.
If the GDPR or UK GDPR applies to you, we process your data because it is necessary to take steps at your request before entering a contract (answering your inquiry), to perform a contract, to comply with legal obligations, and for our legitimate interests in running and securing our business and keeping trade records. Where we rely on consent, you can withdraw it at any time.
We do not sell your personal data. We share it only as needed with:
We are based in India, and our service providers may process data in other countries. When we transfer personal data internationally we take reasonable steps to make sure it stays protected.
We keep inquiry details for as long as needed to deal with your request and any resulting relationship, and keep order, invoice and shipping records for as long as the law and sound business practice require. After that we delete or anonymise them.
Depending on where you live, you may have the right to ask for access to your data, to have it corrected or deleted, to object to or restrict certain processing, to receive a copy of it, and to withdraw consent. If you are in the EU or UK you can also complain to your local data protection authority. Under India's Digital Personal Data Protection Act, 2023, you have rights including access, correction, erasure and grievance redressal. To use any of these rights, email us at the address above and we will respond within a reasonable time.
We use reasonable technical and organisational measures to protect the data we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
This website is intended for business users. It is not directed at children, and we do not knowingly collect personal data from them.
We may update this policy from time to time. The effective date above shows when it was last changed.